Cancellation & Refund Policy

Standard Resort Cancellation Terms

1. Standard Cancellation Windows

Cancellation and modification requests depend on the rate plan and seasonal period booked:

• Notice Given $\ge$ 7 Days Prior to Check-in: Eligible for refund minus nominal payment gateway or administrative processing fees, or full credit toward future stay dates within 6 months.
• Notice Given Between 3 to 6 Days Prior to Check-in: 50% retention of advance deposit.
• Notice Given Less than 48 Hours Prior or No-Show: 100% of the advance deposit will be retained as cancellation fees.

2. Peak Season & Long Weekends

For peak festival periods (e.g. Diwali, Sankranti, New Year weekend, and major national holidays), reservations are non-refundable and require full advance payment.

3. Modification Requests

Date modifications are subject to room availability and prevailing tariff adjustments for the newly requested stay dates.

4. How to Request Cancellation

To request a modification or cancellation, please send your reservation confirmation details directly to our reservations desk via WhatsApp or email: